Get in touch on 01495 231990 or email

Home » News » Useful information for people worried about their job during Coronavirus Pandemic.

Useful information for people worried about their job during Coronavirus Pandemic.

I know this is a very worrying time for many people. I hope that some of this advice complied from numerous government sources will be helpful at this time. If you have any specific concerns please do not hesitate to get in touch with my office.

If you have been laid off or asked to take unpaid leave

  • In some situations, an employer might need to close their business for a short time or ask staff to reduce their contracted hours.
  • Unless it says in the contract or is agreed otherwise, they still need to pay their employees for this time.
  • Employees who are laid off and are not entitled to their usual pay might be entitled to a ‘statutory guarantee payment’ of up to £29 a day from their employer.
  • This is limited to a maximum of 5 days in any period of 3 months. On days when a guarantee payment is not payable, employees might be able to claim Jobseekers Allowance from Jobcentre Plus.

Link to further government information:

Sick Pay

If you work (and are not self-employed) you are legally entitled to get Statutory Sick Pay (SSP) if you:

  • have started work with your employer
  • earn on average at least £118 per week (before tax)
  • are not in one of the ineligible categories
  • follow your employer’s rules for getting sick pay

If you think you are entitled to statutory sick pay but your employer says you are not and refuses to pay it, you should contact HM Revenue and Customs (HMRC) or HMRC’s Statutory Payments Disputes Team at:

Telephone: 0300 200 3500

Textphone: 0300 200 3212

Open Monday to Friday, 8am to 5pm.

Paying your mortgage

  • The government has agreed with mortgage lenders that they will offer repayment holidays of 3 months to households in financial difficulty due to COVID-19

Self-employed people

  • Helpline: If you run a business or are self-employed and are concerned about paying your tax due to coronavirus, you can call HMRC’s helpline for help and advice: 0800 0159 559.
  • If you need to claim Universal Credit but have COVID-19 or are self-isolating, you will now be able to claim and to access advance payments upfront without needing to attend a Jobcentre Plus. Please visit for more information.

Other helplines

ACAS employment advice: Helpline 0300 123 1100

Citizens Advice Bureau Bargoed: 0344 477 2020

National Citizens Advice Bureau Adviceline: 03444 111 444

Help and advice from Caerphilly Council: 01443 866534.

Business support helpline: Business Wales Helpline : 0300 060 3000